Shipping policy

At Geema Sneakerstore, we value our customers and the quality of our products. Please note that all sales are final.

Exceptions will only be made in the following cases:

• Your order arrives damaged

• Your order is missing an item

If tracking shows your package has been delivered, we cannot issue refunds or replacements for lost or stolen packages. Once marked as delivered, it is the customer’s responsibility to ensure it is received.

If your order is damaged or incomplete, please contact us at sneakersgemma@gmail.com within 24 hours of delivery. Include your order number and clear photos of the issue so our team can review and provide assistance.

We appreciate your understanding and thank you for supporting Geema Sneakerstore.